Privacy Policy

Introduction & Scope

This Privacy Policy outlines the data collected by Woo Casino and applies to all users accessing our services. We are committed to protecting your personal information in accordance with local laws and regulations.

Types of Data Collected

We gather various types of information from users:

• Personal Data: This includes your name, email address, phone number, date of birth, and any other information you provide when creating an account.
• Technical Data: We collect information about your device, IP address, browser type, and operating system to optimise our services.
• Optional Data: You may provide additional information voluntarily through surveys or promotional activities.

Purposes & Legal Basis

The data we collect serves the following purposes:

• Personal Data: To provide services, fulfil contracts, and enhance user experience based on your consent.
• Technical Data: To maintain and improve our platform, based on our legitimate interest to ensure functionality.
• Optional Data: To tailor marketing communications, based on your consent.

Retention Periods

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Technical data may be stored for a limited period to aid in service improvement.

Third-Party Disclosures

Your information may be shared with trusted third-party service providers, including:

• Payment processors for processing transactions.
• Analytics providers to help us understand user behaviour.
• Marketing partners for promotional communication, based on your consent.

Security Measures

At Woo Casino, we implement robust security measures, including:

• Data encryption to protect sensitive information.
• Access controls to limit data access to authorised personnel.
• Regular audits to ensure compliance with security standards.

User Rights & Requests

You have various rights regarding your personal data, including:

• The right to access your information.
• The right to rectify any inaccuracies.
• The right to request erasure of your data.
• The right to restrict processing under certain circumstances.
• The right to data portability.
• The right to object to processing.

International Transfers

If we transfer your personal data outside of your country, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or relying on adequacy decisions where applicable.

Contact for Privacy Queries

If you have any questions or requests regarding your privacy, please contact us via email at [email protected].